Rachel Cross
Rachel brings a wealth of hospitality experience to the Member Advocate role, having spent the first five years of her career working at The Yale Club, most recently as Membership Development Director. Combining this with her personal experience as a patient and patient advocate, Rachel is excited to empower patients to navigate our complex healthcare system, while creating a joyful doctor's office experience along the way.
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Conveniently located in the heart of Manhattan, between Bryant Park and Grand Central Station.
The Lanby
535 Fifth Ave, Suite 603
New York, NY 10017
Monday-Friday
9 AM - 5 PM
646-200-5750
hello@thelanby.com
@the.lanby
What is The Lanby?
The Lanby is a modern concierge medical practice bringing primary care, functional medicine, and wellness together in one membership. Our proactive, relationship-based approach is designed to help you understand your health, prevent disease, and feel your best at every stage of life.
As a member, you’ll have a dedicated Care Team that includes a Lead Physician, Physician Assistant, Registered Dietitian, Medical Assistant, and Member Advocate. Working together, they take a comprehensive view of your health to deliver personalized care, connect the dots, and guide you toward your long-term health goals.
Your membership includes a comprehensive annual assessment, ongoing in-person and virtual visits, on-site blood draws, individualized Care Plans, direct access to your Care Team through the member portal, coordination with trusted specialists, and after-hours and urgent care support. Every recommendation is tailored to your needs, with one coordinated team helping you stay ahead of your health, not just respond when something feels wrong.
