Thea Jacobs
Thea brings a strong background in operations and hospitality to her role as a Member Advocate at The Lanby. She is passionate about delivering a deeply personalized experience for every member, grounded in the understanding that no two individuals—or care journeys—are the same. Known for her thoughtful, high-touch approach, Thea excels at anticipating needs, proactively solving challenges, and ensuring each member feels supported, seen, and cared for at every step.

Education
Indiana University, Kelley School of Business
Clinical Expertise
Why The Lanby
After seeing firsthand how fragmented the healthcare system can be, I knew I wanted to play a role in improving the member experience in a more meaningful, human-centered way. That interest became personal as I navigated my own health challenges. After years of feeling “off” and searching for answers within traditional care, I discovered a more integrative, root-cause approach to health—an experience that became a true turning point for me.
What drew me to The Lanby is the intentionality behind the care. Providers take the time to truly listen—not just to medical history, but to the person as a whole: their habits, preferences, and day-to-day life. Care plans are thoughtful, personalized, and designed to meet members exactly where they are.
It’s incredibly meaningful to now be part of a team that creates those same turning-point moments for members every day.
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Get in touch
Conveniently located in the heart of Manhattan, between Bryant Park and Grand Central Station.
The Lanby
535 Fifth Ave, Suite 603
New York, NY 10017
Monday-Friday
9 AM - 5 PM
646-200-5750
hello@thelanby.com
@the.lanby
What is The Lanby?
The Lanby is a modern concierge medical practice that brings together primary care, functional medicine, longevity, and wellness in one membership. We take a proactive, relationship-based approach to healthcare where we focus on preventing disease, optimizing health, and helping you feel your best at every stage of life.
As a member, you'll be supported by a dedicated Care Team that includes your Lead Physician, Physician Assistant, Registered Dietitian, Medical Assistant, and Member Advocate. Together, they provide seamless, personalized care that goes beyond treating symptoms to understand the full picture of your health.
Your membership includes comprehensive annual assessments, ongoing in-person and virtual visits, on-site blood draws, individualized Care Plans, direct access to your Care Team through our member app, care coordination with trusted specialists, and after hours and urgent care. Every recommendation is tailored to your unique health goals, so you can stay proactive, not reactive, about your health.













